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SACOB SC Supervision of Leadership in Hospitality
This course is a comprehensive guide to leadership in the hospitality industry. From the basics in theory such as communication, customer service, housekeeping and resource control to the practical aspects like food and beverage storage, food production and serving, health and hygiene and safety and security within the industry, this course has it all. SACOB Short Courses are not accredited and are intended to offer you knowledge and skills in a particular field and is a non-credit bearing short course. ... more
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SACOB SC Customer Service & Call Centre Management
We live in a world that offers customers a range of choices. Modern organizations operate in a highly competitive global market. The aim of this course is to give you an introduction to the key terms and ideas of customer service and explain how they relate to business in the twenty-first century. It will give both individuals and businesses practical guidance on how to build long-lasting relationships with new customers and how to maintain and improve current customer relationships. The course is ideal for call center agents, team leaders and supervisors in call centres. SACOB Short Courses are not accredited and are intended to offer you knowledge and skills in a particular field and is a non-credit bearing short course. ... more
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SACOB Hardcopy Certificate
A Hard-copy Certificate of Completion for your SACOB Short Course, courier fee Inclusive.
SACOB Short CoursesSouth African College of Business (SACOB)Sale!SACOB Hardcopy Certificate