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This course is designed for finance and accounting professionals looking to refresh their knowledge and gain specific skills in the field of cost and management accounting. It’s also aimed at managers who want to improve their ability to make sound decisions based on financial insights, and business owners and entrepreneurs who need knowledge of costing techniques and systems. SACOB Short Courses are not accredited and are intended to offer you knowledge and skills in a particular field and is a non-credit bearing short course. ... more
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SACOB SC Customer Service & Call Centre Management
We live in a world that offers customers a range of choices. Modern organizations operate in a highly competitive global market. The aim of this course is to give you an introduction to the key terms and ideas of customer service and explain how they relate to business in the twenty-first century. It will give both individuals and businesses practical guidance on how to build long-lasting relationships with new customers and how to maintain and improve current customer relationships. The course is ideal for call center agents, team leaders and supervisors in call centres. SACOB Short Courses are not accredited and are intended to offer you knowledge and skills in a particular field and is a non-credit bearing short course. ... more
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SACOB SC Office Administration
The office administrator is central to the efficient function of any office environment, and there are general administrative functions common to all offices. This course aims to familiarise students with these general functions, including managing office supplies, implementing record management systems and handling petty cash. SACOB Short Courses are not accredited and are intended to offer you knowledge and skills in a particular field and is a non-credit bearing short course. ... more
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