Level 5 Subject: Human Resource Management in the Tourism and Hospitality Industry

This subject aids in the understanding of the principles of human resource (HR) management within the field of hospitality and tourism. Students will cover the principles of leading teams and developing human resources policies.

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Description

This subject aids in the understanding of the principles of human resource (HR) management within the field of hospitality and tourism. Students will cover the principles of leading teams and developing human resources policies.

Accreditation

CTH Programme in Tourism and Hospitality

Qualification

This subject forms part of the CTH Programme in Tourism and Hospitality, on completion of all 7 Level 5 subjects you shall receive a CTH Level 5 Advanced Diploma in Tourism Management (UK based qualification).

Requirements

You must be at least 16 years old and must have passed Grade 10 or your GCSEs.
If you have not passed Grade 10 / GCSEs, but are over the age of 21, you may still be considered.
You must be able to speak, read and write in English.
Successful completion of the CTH Level 4 Diploma in Tourism Management.

Duration

This subject can be completed in 3 months.

Subjects

The principles underpinning human resource (HR) management:

1.1 The functions of people management and distinguish between leaders and managers.
1.2 The respective roles and responsibilities of line managers and the HR function.
1.3 The personal qualities and managerial skills that are capable of influencing staff behaviour positively.
1.4 The links between staff motivation and business performance.
1.5 The costs and benefits of staff training and development.
1.6 That operational policies and practices are aligned with strategic HR policies

Leading teams:

2.1 Communicate expectations and requirements unequivocally.
2.2 Lead by example, exhibiting organisational standards of presentation, behaviour and performance.
2.3 Arrange for suitable training that meets identified development needs to maximise business benefit.
2.4 Deal promptly with problems and underperformance, giving objective and constructive feedback.
2.5 Identify and manage conflict sensitively but firmly.

Developing human resources policies:

3.1 HR strategy and systems to implement policies that are consistent with operational priorities, objectives and values.
3.2 HR processes in accordance with organisational policy.
3.3 Human resources in order to optimise business performance, individual staff satisfaction and retention.
3.4 The effectiveness of HR policies and processes and recommend improvements.

Packages

This course is available via the Online Standard package. This package includes the following:

Online Standard:
- Textbooks
- Introduction Video
- Exam Info
- Q & A Platform
- Concept Videos
- Forums
- Exam Timetable
- Study Schedule
- A Mock Exam & Solutions
- Two Online Sessions with your Lecture

Assessment

You will be required to complete a written assignment for marking.

What's next

You can continue your studies with SACOB and CTH and complete more subjects that make up this qualification.