ICB Office Administration Intermediate Level: Subject – Business and Office Administration 2

This subject forms part of the ICB Office Administration Programme. Your office manager is probably the most important person at your company. They keep the place working sensibly, enabling everyone else to do their own job. The office manager provides that vital bridge between you and your staff, often coping with Human resource duties, as well as accounts and general office maintenance or servicing. They may even double as your PA in smaller organisations. So whether it?s general office upkeep you want or something more all-encompassing, your office manager is key to a co-ordinated workplace.

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Description

This course forms part of the ICB Office Administration Programme. Your office manager is probably the most important person at your company. They keep the place working sensibly, enabling everyone else to do their own job. The office manager provides that vital bridge between you and your staff, often coping with Human resource duties, as well as accounts and general office maintenance or servicing. They may even double as your PA in smaller organisations. So whether it?s general office upkeep you want or something more all-encompassing, your office manager is key to a co-ordinated workplace.

Accreditation

Institute of Certified Bookkeepers as a Quality Assurance Partner of the QCTO.

Overview

Office equipment and ergonomics
Filing systems and records management
Reception duties
Dealing with customer queries
Travel and events management
How to manage yourself in the workplace
Banking, cash control and the business information manual

Qualification

NQF L5 (SAQA ID 23619) - Higher Certificate: Office Administration

Designation

Senior Office Administrator
Secretary
General Office Manager
Human Resources Administrator
Labour Relations Administrator

Requirements

Successful completion of Foundation Level ICB Office Administration

Duration

3 months

Packages

This course is available via the Online Standard and Online Premium package. This package includes the following:

Online Standard:
- Textbooks
- Introduction Video
- Exam Info
- Q & A Platform
- Concept Videos
- Forums
- Exam Timetable
- Study Schedule
- A Mock Exam & Solutions

Online Premium:
- Textbooks
- Introduction Video
- Exam Info
- Q & A Platform
- Concept Videos
- Forums
- Exam Timetable
- Study Schedule
- Multiple Mock Exams & Solutions
- LIVE Webinars via Zoom
- Recording of the LIVE Webinars
- Quizzes
- Exam Walkthrough (Pre-recorded)

Assessment

Portfolio of Evidence, including assignments and tests.

Final ICB Exam

What's next

You can continue your studies with SACOB and ICB and complete more subjects that make up this qualification.

Downloads

2018 ICB Curriculum Statements
ICB Calendar 2023