This subject forms part of the in the ICB Office Administration Programme. It covers various functions of the secretary and receptionist including telephone, mail, correspondence, records and security competencies. The Administrator is central to the effective functioning of any office. This role can sometimes be specialised depending on the type of office environment, but despite this specialisation there are general administrative functions common to all offices.
- Description
- Overview
- Qualification
- Designation
- Requirements
- Duration
- Packages
- Assessment
- What's Next?
Description
This subject forms part of the in the ICB Office Administration Programme. It covers various functions of the secretary and receptionist including telephone, mail, correspondence, records and security competencies. The Administrator is central to the effective functioning of any office. This role can sometimes be specialised depending on the type of office environment, but despite this specialisation there are general administrative functions common to all offices.
Accreditation
Institute of Certified Bookkeepers as a Quality Assurance Partner of the QCTO.
Overview
The role and function of the secretary
Creating evidence and maintaining confidentiality
Handling mail
The role of the receptionist
Record management systems
Written communication for business
Security measures in a range of situations
Qualification
NQF L5 (SAQA ID 23618) - National Certificate: Office Administration
Designation
Junior Office Administrator
Receptionist
Office Assistant
Public Relations Officer
Marketing Administrator
Requirements
Grade 12 (Std 10) or equivalent
You must be at least 16 years of age
No prior accounting knowledge needed.
Duration
This course can be completed in 3 months.
Packages
Home Study
The Home Study Package offers:
Textbooks
Study guides
Workbooks - Not for all subjects
Lecturer Support - via Email, Phone and access to the Student Question & Answer Platform
Online Classroom
The Full Online Classroom Package builds on the Home Study Package and provides you with the digital resources that may be available for your course as well as giving you access to the SACOB Online Classroom. The Online Classroom Package offers:
Video Kit
Study plans
Quizzes
Assessment downloads and uploads
SACOB Student Forum
Assessment
Portfolio of Evidence, including assignments and tests.
Final ICB Exam
What's next
You can continue your studies with SACOB and ICB and complete more subjects that make up this qualification.
Related products
-
ICB Business Law and Accounting Control
This course forms part of both the ICB Financial Accounting and ICB Public Sector Accounting programmes. It completes the skills necessary for an Accounting Technician and includes a study of economics, personal finance, business law, accounting control and liquidation and executors accounts.
Bookkeeping / Accounting
Institute of Certified Bookkeepers (ICB)ICB Business Law and Accounting Control
-
ICB Business and Office Administration 3
This subject forms part of the Advanced level in the ICB Office Administration Programme. Good office managers need three attributes in particular. They must be well organised, be good communicators and have a particularly large dose of common sense. The role not only needs someone who has authority and is respected, but also the knack of persuasion for all those trifling little things that need doing but tend not to get done. In addition, a basic knowledge of accounts or budgets is an advantage as usually the role involves monitoring or authorising expenditure and invoices and keeping basic office expenses as low as possible.... more
Administration Institute of Certified Bookkeepers (ICB)ICB Business and Office Administration 3
-
ICB Bookkeeping to Trial Balance
This course forms the foundation of your accounting knowledge and can be found in every ICB Programme, no matter what stream you are studying. It assumes no knowledge of bookkeeping and teaches the student to prepare the books of account from source documents to the subsidiary journals to the general and subsidiary ledgers, trial balance, and the bank and creditors reconciliations. ... more
Bookkeeping / Accounting Institute of Certified Bookkeepers (ICB)ICB Bookkeeping to Trial Balance