ICB Business and Office Administration 2

This subject forms part of the ICB Office Administration Programme. Your office manager is probably the most important person at your company. They keep the place working sensibly, enabling everyone else to do their own job. The office manager provides that vital bridge between you and your staff, often coping with Human resource duties, as well as accounts and general office maintenance or servicing. They may even double as your PA in smaller organisations. So whether it‘s general office upkeep you want or something more all-encompassing, your office manager is key to a co-ordinated workplace.

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Description

This course forms part of the ICB Office Administration Programme. Your office manager is probably the most important person at your company. They keep the place working sensibly, enabling everyone else to do their own job. The office manager provides that vital bridge between you and your staff, often coping with Human resource duties, as well as accounts and general office maintenance or servicing. They may even double as your PA in smaller organisations. So whether it‘s general office upkeep you want or something more all-encompassing, your office manager is key to a co-ordinated workplace.

Accreditation

Institute of Certified Bookkeepers as a Quality Assurance Partner of the QCTO.

Overview

• Office equipment and ergonomics
• Filing systems and records management
• Reception duties
• Dealing with customer queries
• Travel and events management
• How to manage yourself in the workplace
• Banking, cash control and the business information manual

Qualification

NQF L5 (SAQA ID 23619) - Higher Certificate: Office Administration

Designation

Senior Office Administrator
Secretary
General Office Manager
Human Resources Administrator
Labour Relations Administrator

Requirements

Successful completion of Foundation Level ICB Office Administration

Duration

3 months

Packages

Home Study

The Home Study Package offers:

• Textbooks
• Study guides
• Workbooks - Not for all subjects
• Lecturer Support - via Email, Phone and access to the Student Question & Answer Platform

Online Classroom

The Full Online Classroom Package builds on the Home Study Package and provides you with the digital resources that may be available for your course as well as giving you access to the SACOB Online Classroom. The Online Classroom Package offers:

• Video Kit
• Study maps
• Study plans
• Lecturer/Concept videos
• Quizzes
• Assessment downloads and uploads
• SACOB Student Forum

Assessment

Portfolio of Evidence, including assignments and tests.

Final ICB Exam

What's next

You can continue your studies with SACOB and ICB and complete more subjects that make up this qualification.

Downloads

2018 ICB Curriculum Statements