IBS Fundamentals of Office Administration




This is the fifth course in the IBS Professional Programme in Management and Administration. This course involves a study of creating business reports, administrative systems, policies and procedures in an organisation, data management and electronic and paper records management.


The Institute of Business studies (IBS) under the scope of the Global Institute of Chartered Secretaries and Administrators (ICSA)

Entrance requirement

Grade 11 with English and Mathematics/Mathematical Literacy/Accounting; or equivalent qualification.


This course can be completed in 6 weeks.


• Create Business Reports 

• Manage information systems 

• Ensure customer satisfaction 


You will be required to complete a summative assessment (final exam) at the end of your course. 


This course is a part of a national qualification. At the end of this course you will be awarded a certificate of completion.


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