ICB Office Administration Intermediate Level: Subject – Human Resources Management and Labour Relations

This course forms part of the Intermediate Level in the ICB Business Management, Entrepreneurship and the ICB Office Administration Programmes. Human Resource Management and Labour Relations is a comprehensive course for those individuals aiming to excel in the Human Resources department of the organisation. South Africa’s labour legislation is among the most progressive in the world, providing for institutions to settle disputes and ensure fairness in the workplace. To this effect, scholars in this field need a thorough understanding of labour legislation, human rights and labour practices in South Africa.

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Description

This subject forms part of the Intermediate Level in the ICB Business Management, Entrepreneurship and the ICB Office Administration Programmes. Human Resource Management and Labour Relations is a comprehensive course for those individuals aiming to excel in the Human Resources department of the organisation. South Africa’s labour legislation is among the most progressive in the world, providing for institutions to settle disputes and ensure fairness in the workplace. To this effect, scholars in this field need a thorough understanding of labour legislation, human rights and labour practices in South Africa.

Every organisation wants to attract, motivate, and retain the most qualified employees and match them to jobs for which they are best suited. Human resources, training, and labour relations managers and specialists provide this connection. In the past, these workers performed the administrative function of an organisation, such as handling employee benefits questions or recruiting, interviewing, and hiring new staff in accordance with policies established by top management. Today’s human resources workers manage these tasks, but, increasingly, they consult with top executives regarding strategic planning. They have moved from behind-the-scenes staff work to leading the company in suggesting and changing policies. In an effort to enhance morale and productivity, limit job turnover, and help organisations increase performance and improve results, these workers also help their companies effectively use employee skills, provide training and development opportunities to improve those skills, and increase employees’ satisfaction with their jobs and working conditions. Although some jobs in the human resources field require only limited contact with people outside the human resources office, dealing with people is an important part of the job.

Accreditation

Institute of Certified Bookkeepers as a Quality Assurance Partner of the QCTO.

Qualification

This subject forms part of a national qualification. Once you have completed this subject and the remainders of the level you will receive a national certificate.

Requirements

Certificate: Office Administration NQF L5 or
National Certificate: Small business Financial Management NQF L4 with
Business Management or
Entrepreneurship or
Office Administration.

Duration

This subject can be completed in 3 months.

Subjects

An introduction to Human Resource Management
Strategising, structuring and planning
Recruiting potential employees
Selection and appointment of an employee
Placement and the induction or orientation process
Managing performance of employees
Compensation management
Health and safety in an organisation
Career management
Human resource development
Organisational Behaviour (OB)
Employment relations
Structures created by the LRA for collective bargaining and dispute resolution

Packages

This course is available via the Online Standard and Online Premium package. This package includes the following:

Online Standard:
- Textbooks
- Introduction Video
- Exam Info
- Q & A Platform
- Concept Videos
- Forums
- Exam Timetable
- Study Schedule
- A Mock Exam & Solutions

Online Premium:
- Textbooks
- Introduction Video
- Exam Info
- Q & A Platform
- Concept Videos
- Forums
- Exam Timetable
- Study Schedule
- Multiple Mock Exams & Solutions
- LIVE Webinars via Zoom
- Recording of the LIVE Webinars
- Quizzes
- Exam Walkthrough (Pre-recorded)

Assessment

This subject is assessed by the ICB by means of a Portfolio of Evidence where you are required to complete Activities (assignments) and Evaluations (tests) and then complete a final summative assessment (exam) written at an ICB assessment centre. Please be sure to register for your assessment.

What's next

You can continue your studies with SACOB and ICB and complete more subjects that make up this qualification.

Downloads

2018 ICB Curriculum Statements
ICB Calendar 2023