ICB Business and Office Administration 3



This course forms part of the Advanced level in the ICB Office Administration Programme. Good office managers need three attributes in particular. They must be well organised, be good communicators and have a particularly large dose of common sense. The role not only needs someone who has authority and is respected, but also the knack of persuasion for all those trifling little things that need doing but tend not to get done. In addition, a basic knowledge of accounts or budgets is an advantage as usually the role involves monitoring or authorising expenditure and invoices and keeping basic office expenses as low as possible.


Institute of Certified Bookkeepers as a Quality Assurance Partner of the QCTO.

Entrance requirement

Higher Certificate: Office Administration, which consists of the both the Foundation and Intermediate Level.


This course can be completed in 3 months.

Starting Dates:

12 February 2018
16 April 2018
18 June 2018

20 August 2018
29 October 2018

* These dates are for the Online Classroom option, students who wish to enroll for the Home Study option have no particular starting date.


• Management functions and organisational structure
• Concept of supervision
• Forms of ownership
• Principles of insurance
• The Human Resource Function
• Basic financial concepts for business
• How to manage yourself in the workplace
• Scan the media for relevant information
• Carry out forms analysis


This course is assessed by the ICB by means of a Portfolio of Evidence where you are required to complete Activities (assignments) and Evaluations (tests) and then complete a final summative assessment (exam) written at an ICB assessment centre. Please be sure to register for your assessment.


This course is a short course as part of a national qualification. Once you have completed this course and the remainder of the level you will receive a national diploma.


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Phone: 021 701 5407
Fax: +2786 519 0162

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